Questions we hear in the booth

Most clients start with a scoped CAD project: brief in, directed voice assets out, with defined revision rounds. Retainers suit teams with ongoing narration, agent phrase updates, or seasonal campaign refreshes — you reserve studio capacity monthly and we queue deliverables against agreed scope. Per-deliverable pricing works for one-off spots or single-language pickups. We recommend the model that matches your turnaround and budget honestly.

Short English narration (under five minutes) commonly falls between C$900 and C$2,800 including two revision rounds. Custom neural voice design starts around C$4,200 and scales with language coverage and review cycles. Conversational agent phrase libraries are scoped by utterance count and platform integration complexity. Retainers begin near C$3,200 per month for modest ongoing deliverables. We quote before work begins — no credit-metered surprises.

Standard narration projects often ship in three to five business days after casting or voice selection approval. Custom TTS design and multi-language dubbing need longer timelines — sometimes four to eight weeks. Rush work is possible when scope is tight and studio capacity allows; we will be direct when a deadline is not realistic without compromising human review.

We work across major neural TTS platforms and proprietary endpoints — selecting tools based on language, latency, licensing, and voice character rather than vendor preference. Deliverables include configuration documentation, SSML templates, and sample renders on your actual scripts. Tools change; our standard does not: every synthetic output is reviewed by a human director before release.

Ownership and licensing depend on the statement of work. Typically clients receive broad usage rights for agreed channels — digital, broadcast, in-product, e-learning — within specified territories and durations. Custom cloned voices may carry additional talent or publicity obligations. We document restrictions clearly. We do not provide legal advice; clients should have counsel review high-stakes licensing questions.

Licensed library voices come with vendor terms we summarise in plain language. Custom or cloned voices require written consent from the talent and clarity on publicity rights. Clients supplying reference audio must confirm permission for studio use. We maintain consent records aligned with PIPEDA. We refuse projects that ask us to imitate real people without documented permission.

Contact details, brief materials, and voice samples are collected only for stated purposes — quoting, producing, and delivering your project. See our Privacy Policy for retention, access rights, and how to reach the Office of the Privacy Commissioner of Canada. Form consent via consent_pipeda is required and never pre-checked.

Master WAV is standard, with MP3 or platform-specific formats on request. Loudness targets follow your channel — broadcast, streaming, telephony, or in-product. We can deliver split stems, pronunciation guides, and style notes for future revision rounds when scoped.